Zero Tolerance: Recognizing and Ending Workplace Violence

Have you ever been slapped, bullied, screamed at, or yelled at by a patient or patient’s friend or family member while providing care? If yes, we have a new CE for you after which you will be better equipped with some valuable tools to help combat and put an end to workplace violence!

Session objectives:

  1. Define workplace violence and its incidence.
  2. ​Differentiate the effects of workplace violence on nurses.​
  3. Synthesize at least 1 intervention or action to combat workplace violence including​ identifying, reporting and communication​ techniques.​

Participants that complete the CE presentation and post-test/evaluation in their entirety and pass the post test with 80% or higher will receive an electronic certificate via email. RNs completing the activity will receive 1 contact hour of continuing education.

The Michigan Nurses Association (MNA) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.



COST: This CE is FREE for MNA members and $20 for non-members.

POST-TEST: Complete the post-test & evaluation response form and make your payment ONLINE by clicking here.


  • Participants who achieve a minimum passing score of 80% will receive a certificate awarding 1 contact hour.
  • Participants who do not achieve a passing score will have the option to gain success with the material by repeating the material and test at no additional cost.


Download the flyer

Joint Commission R3 Report – Workplace Violence Prevention Standards, effective January 2022

Caring for our Caregivers. Preventing Workplace Violence: A roadmap for Healthcare Facilities. OSHA, 2015

Workplace violence prevention (2010-2021, National Nurses United)

AACN Position Statement: Preventing Violence Against Healthcare Workers (2019)

Prevalence of workplace violence against healthcare workers: a systematic review and meta-analysis (Liu, et al., 2019)

Preventing Workplace Violence (U.S. Department of Labor: Retrieved January 2022)